1. Information We Collect

We may collect and process the following types of information:

• Full name, email address, and phone number

• Billing and payment information

• Course enrolment details and academic records

• Identification documents (where required for certification)

• Technical information such as IP address, browser type, and device details

• Communication history including support enquiries and feedback

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2. How We Use Your Information

Your information is used to:

• Process course registrations and payments

• Provide access to online learning materials

• Deliver course content and assessments

• Issue certificates upon successful completion

• Send important course updates and announcements

• Improve our website, services, and user experience

• Comply with legal and regulatory requirements

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3. Data Protection & Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, misuse, loss, or disclosure. Payment transactions are processed through secure and encrypted payment gateways.

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4. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your data only with:

• Trusted payment service providers

• Accreditation or certification bodies (where necessary)

• Legal authorities if required by law

All third-party providers are required to maintain the confidentiality and security of your data.

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5. Cookies Policy

Our website uses cookies to enhance user experience, analyse website traffic, and improve our services. Cookies help us understand user behaviour and optimise site performance. You may disable cookies through your browser settings if preferred.

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6. Your Rights

You have the right to:

• Request access to your personal data

• Request correction of inaccurate information

• Request deletion of your personal data (subject to legal obligations)

• Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us using the details below.

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7. Data Retention

We retain personal data only for as long as necessary to fulfil educational, administrative, legal, and regulatory purposes. Once data is no longer required, it is securely deleted or anonymised.

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8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

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9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

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10. Contact Us

If you have any questions regarding this Privacy Policy or how your personal data is handled, please contact:

CSR Health Academy
Email: rassicindy101@gmail.com
Phone: +44 00 0000 0000