1. Definitions

In these Terms and Conditions, unless the context otherwise requires:

• “CSR Health Academy” means CSR Health Academy.

• “Online Training Course” means the course(s), digital materials, video lessons, and assessments provided by CSR Health Academy.

• “Services” means the support, tuition, and learning resources offered with the selected course.

• “Support Period” means the duration of course access as stated on the website (normally 12 months unless otherwise specified).

• Words in the singular include the plural and vice versa. Headings are for convenience only and do not affect interpretation.

2. Payments

2.1 We agree to provide and you agree to purchase the selected Online Training Course at the stated price.
2.2 All payments must be made in full before access to the course materials is granted.
2.3 Course fees include online learning materials, video lessons, assessments, and digital certificates (where applicable).
2.4 Fees do not include external third-party software or printed certificates unless stated otherwise.
2.5 CSR Health Academy reserves the right to change course prices at any time. The price shown on the website at the time of purchase will apply.

3. Course Access and Materials

3.1 Course materials are delivered online through the student learning platform.
3.2 Login details will be sent to the email address provided during registration.
3.3 Students are responsible for ensuring their email address and contact information are correct.
3.4 You are granted personal, non-transferable access to course materials for learning purposes only.

4. Services and Support

4.1 During the Support Period, students may receive guidance and academic support as described on the website.
4.2 CSR Health Academy may extend the Support Period at its discretion, which may involve an additional fee.
4.3 Students are advised to keep copies of all submitted work. CSR Health Academy is not responsible for lost coursework.

5. Intellectual Property

5.1 All course materials, videos, and content remain the property of CSR Health Academy.
5.2 Materials may not be copied, shared, sold, or distributed without written permission.
5.3 Use of content is strictly for personal educational purposes.

6. Warranties and Limitation of Liability

6.1 We warrant that the course materials will be provided with reasonable skill and care.
6.2 We do not guarantee that courses will be error-free or uninterrupted.
6.3 CSR Health Academy is not responsible for business losses, loss of income, or indirect damages.
6.4 Our total liability shall not exceed the amount paid for the course.
6.5 Nothing in these terms limits liability for death or personal injury caused by negligence.

7. Health Disclaimer

7.1 Courses are educational and do not replace professional medical advice.
7.2 Students must follow workplace policies and professional guidelines when applying learned skills.

8. Cancellation and Refund Policy

8.1 You may cancel your course within 14 days of purchase provided you have not accessed any course content.
8.2 No refund will be given if:

• You have logged into the learning platform

• You have accessed course materials or videos

• You have completed any assessment

8.3 Refund requests must be made in writing to:

rassicindy101@gmail.com

9. Privacy and Data Protection

9.1 CSR Health Academy respects your privacy and processes personal data according to our Privacy Policy.
9.2 Your information will only be used for course delivery, support, and certification purposes.

10. Changes to Terms

10.1 CSR Health Academy reserves the right to update these Terms and Conditions at any time.
10.2 Continued use of the website after changes means acceptance of the updated terms.

11. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

12. Contact Information

For questions regarding these Terms and Conditions, please contact:

CSR Health Academy

Email:  rassicindy101@gmail.com

Website: www.csrhealthacademy.com